Our mission is to ‘up’ collaboration across the decentralized product value chain through the entire lifecycle.
People are the heart of products
And it takes a lot of people working together to go from an idea on a napkin to a thing on the shelf. But right now, working together is hard. Information is scattered, siloed, and lives in clunky tools that nobody likes.
But it doesn’t have to be this way. We’re a cloud PLM company that’s changing how teams work together. We’re making it so that everyone gets the data they need, exactly when they need it.
Our vision is a completely connected value chain, and our goal is to build the technology to get there. Because when collaboration thrives, good things happen.
We rally everything we do around our customers. It doesn’t matter if you’re in engineering, customer success, or sales — we’re here to solve their problems. We want Upchain to be the best part of their day.
We believe that everyone owns something, learning from the failures and celebrating the successes. Ownership eliminates finger pointing and excuses, and to us, is the only way to build a culture where failure isn’t just accepted, but encouraged. Because there’s no better way to learn than to fail.
Openness and honesty are how we do business. The very bones of our organization are based on being transparent about price, product, and function. Internally, it means it’s ok to say “I don’t know” — and it’s ok to ask for help.
Things should be simple. We strive to make Upchain the simplest part of our customer’s day, and we try to make working for Upchain simple for our team. That means having a culture of results, where output matters more than how often you punch in. It means being flexible and making your job work for your life. But mostly, it means that we trust our team. Because when you trust the people you work with, things get a whole lot simpler.
We find a lot of problems can be avoided if everyone remembers that people are, well, people. People respond to kindness, openness, fairness, and respect. We believe that the quality of the idea is more important than the title of the person it came from.
Collaboration means working together with lots of different people to get the job done. This also means lots of different perspectives and opinions — and yes, some heated conversations. But it also means that you get a better result at the end. By living our values of honesty, humanity, and transparency, we believe that people can come together to build something great, and form both professional and personal bonds along the way.
Our CEO and Founder
John is the CEO of Upchain. He’s a PLM and software veteran and for the last 25 years has been managing every single stage of software development and implementation projects. He’s helped some of the largest companies in the world, including Pratt & Whitney, Boeing, GM, BMW, Fiat, Sandvik, Husky, and, Magna.